:root {
  --bg: #050c16;
  --bg-2: #091728;
  --panel: rgba(10, 22, 37, 0.94);
  --panel-soft: rgba(16, 33, 53, 0.92);
  --line: rgba(110, 183, 255, 0.14);
  --line-strong: rgba(110, 183, 255, 0.24);
  --text: #ecf5ff;
  --muted: #9cb1c9;
  --accent: #6eb7ff;
  --accent-2: #7ce38b;
  --accent-soft: rgba(110, 183, 255, 0.08);
  --danger: #ff9e9e;
  --danger-soft: rgba(255, 128, 128, 0.10);
  --ok-soft: rgba(124, 227, 139, 0.12);
  --shadow: 0 34px 84px rgba(0, 0, 0, 0.34);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at 10% 12%, rgba(110, 183, 255, 0.14), transparent 22rem),
    radial-gradient(circle at 85% 18%, rgba(124, 227, 139, 0.08), transparent 18rem),
    linear-gradient(180deg, var(--bg) 0%, var(--bg-2) 100%);
}

.shell {
  width: min(1080px, calc(100% - 32px));
  margin: 0 auto;
  padding: 36px 0 56px;
}

.panel {
  border: 1px solid var(--line);
  border-radius: 24px;
  background: var(--panel);
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.hero,
.form-panel,
.table-panel,
.filter-panel,
.detail-panel {
  padding: 24px;
}

.summary-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}

.summary-card {
  padding: 18px;
}

.summary-label {
  color: var(--muted);
  font-size: 0.82rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.summary-value {
  margin-top: 10px;
  font-size: 2rem;
  font-weight: 800;
  color: var(--text);
}

.ticket-list {
  display: grid;
  gap: 18px;
}

.hero {
  margin-bottom: 22px;
  border-top: 5px solid var(--accent);
  background:
    linear-gradient(180deg, rgba(14, 30, 48, 0.98), rgba(10, 22, 37, 0.96));
}

.hero-landing {
  padding: 30px;
  overflow: hidden;
}

.brand {
  color: var(--accent);
  font-size: 0.76rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

h1 {
  margin: 14px 0 12px;
  font-size: clamp(2.2rem, 3vw, 3.2rem);
  line-height: 1.08;
  letter-spacing: -0.04em;
}

p,
label,
td {
  color: var(--muted);
  line-height: 1.65;
}

a {
  color: var(--accent);
}

h2 {
  margin: 10px 0 0;
  font-size: 1.5rem;
  color: var(--text);
  line-height: 1.2;
  letter-spacing: -0.03em;
}

h3 {
  margin: 10px 0 6px;
  font-size: 1.05rem;
  color: var(--text);
  font-family: "IBM Plex Mono", monospace;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.notice,
.alert,
.ticket-id {
  border-radius: 16px;
  padding: 14px 16px;
  margin-bottom: 18px;
}

.notice {
  background: var(--accent-soft);
  border: 1px solid var(--line-strong);
}

.alert {
  background: var(--danger-soft);
  border: 1px solid rgba(255, 158, 158, 0.22);
  color: var(--danger);
}

.ticket-id {
  background: var(--ok-soft);
  border: 1px solid rgba(124, 227, 139, 0.18);
  color: var(--text);
  font-weight: 700;
  font-size: 1.15rem;
  width: fit-content;
}

.ticket-form {
  display: grid;
  gap: 16px;
}

.honeypot {
  position: absolute;
  left: -9999px;
  opacity: 0;
  pointer-events: none;
}

.admin-form {
  display: grid;
  gap: 14px;
  margin-top: 18px;
}

.filter-form {
  display: grid;
  grid-template-columns: minmax(0, 2fr) minmax(180px, 1fr) minmax(180px, 1fr) auto;
  gap: 14px;
  align-items: end;
}

.filter-actions {
  display: flex;
  gap: 10px;
  align-items: center;
}

.filter-meta {
  display: flex;
  gap: 20px;
  flex-wrap: wrap;
  margin-top: 14px;
}

label {
  display: grid;
  gap: 8px;
  font-size: 0.96rem;
  color: var(--text);
  font-family: "IBM Plex Mono", monospace;
  font-weight: 600;
}

input,
select,
textarea,
button,
.button-link {
  border-radius: 10px;
  border: 1px solid var(--line);
  background: var(--panel-soft);
  color: var(--text);
  font: inherit;
}

input,
select,
textarea {
  width: 100%;
  padding: 14px 15px;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  font-size: 0.97rem;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.02);
}

textarea {
  resize: vertical;
  min-height: 170px;
}

pre {
  margin: 8px 0 0;
  white-space: pre-wrap;
  word-break: break-word;
  color: var(--text);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
}

button,
.button-link {
  display: inline-flex;
  justify-content: center;
  align-items: center;
  padding: 13px 18px;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: #041018;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  font-family: "IBM Plex Mono", monospace;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.button-secondary {
  background: transparent;
  color: var(--accent);
  border-color: var(--line-strong);
}

button:hover,
.button-link:hover,
button:focus-visible,
.button-link:focus-visible {
  transform: translateY(-1px);
  box-shadow: 0 14px 30px rgba(110, 183, 255, 0.18);
  outline: none;
}

.ticket-card {
  padding: 24px;
  background: var(--panel-soft);
}

.ticket-head {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: flex-start;
}

.ticket-badges {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.ticket-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 6px 18px;
  margin-top: 18px;
}

.ticket-grid p,
.meta-line {
  margin: 0;
}

.detail-block {
  margin-top: 18px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: rgba(14, 28, 45, 0.88);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.02);
}

.detail-soft {
  background: rgba(18, 35, 56, 0.9);
}

.detail-block summary {
  cursor: pointer;
  color: var(--text);
  font-weight: 700;
  list-style: none;
}

.detail-block summary::-webkit-details-marker {
  display: none;
}

.detail-block[open] summary {
  margin-bottom: 12px;
}

.link-list {
  margin: 16px 0 0;
  padding-left: 20px;
}

.compact-links {
  margin-top: 10px;
}

.formal-list {
  margin: 16px 0 0;
  padding-left: 20px;
  color: var(--muted);
  line-height: 1.7;
}

.hero-topline {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
}

.hero-code {
  padding: 8px 12px;
  border-radius: 999px;
  border: 1px solid var(--line-strong);
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 0.78rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

.hero-intro {
  max-width: 56rem;
  font-size: 1.07rem;
  color: var(--text);
}

.hero-note {
  max-width: 52rem;
  margin-top: 8px;
}

.landing-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) minmax(280px, 0.8fr);
  gap: 24px;
  align-items: stretch;
  margin-top: 10px;
}

.landing-copy h1 {
  max-width: 13ch;
  letter-spacing: -0.05em;
}

.landing-aside {
  border: 1px solid var(--line);
  border-radius: 22px;
  padding: 22px;
  background:
    linear-gradient(180deg, rgba(17, 36, 58, 0.92), rgba(10, 23, 39, 0.9));
}

.landing-aside-title {
  margin-top: 18px;
  color: var(--text);
  font-size: 1.05rem;
  font-weight: 600;
  letter-spacing: -0.03em;
}

.eyebrow-chip {
  display: inline-flex;
  align-items: center;
  padding: 8px 12px;
  border-radius: 999px;
  border: 1px solid var(--line-strong);
  background: rgba(255, 255, 255, 0.03);
  color: var(--text);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.76rem;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.landing-mini-list {
  display: grid;
  gap: 16px;
  margin-top: 18px;
}

.landing-mini-item {
  display: grid;
  gap: 8px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.landing-mini-item:first-child {
  padding-top: 0;
  border-top: 0;
}

.landing-mini-label {
  color: var(--accent);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.74rem;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.landing-mini-item strong {
  font-weight: 600;
  line-height: 1.5;
}

.landing-trust-row {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 20px;
}

.trust-pill {
  display: inline-flex;
  align-items: center;
  padding: 9px 12px;
  border-radius: 999px;
  border: 1px solid rgba(110, 183, 255, 0.2);
  background: rgba(110, 183, 255, 0.08);
  color: #cde5ff;
  font-size: 0.82rem;
  line-height: 1.2;
}

.section-kicker {
  color: var(--accent);
  text-transform: uppercase;
  letter-spacing: 0.14em;
  font-size: 0.76rem;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

.detail-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: 18px;
  margin-bottom: 22px;
}

.detail-panel {
  background:
    linear-gradient(180deg, rgba(13, 27, 44, 0.98), rgba(9, 20, 34, 0.96));
}

.detail-panel-soft {
  background:
    linear-gradient(180deg, rgba(15, 30, 48, 0.92), rgba(10, 22, 37, 0.88));
}

.detail-panel-emphasis {
  border-left: 4px solid rgba(124, 227, 139, 0.7);
}

.detail-panel-wide {
  border-left: 4px solid var(--accent);
}

.detail-grid-landing {
  grid-template-columns: minmax(0, 1.15fr) minmax(280px, 0.85fr);
}

.summary-grid-landing {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.summary-card-landing {
  padding: 22px;
  background:
    linear-gradient(180deg, rgba(13, 28, 45, 0.96), rgba(11, 23, 38, 0.92));
}

.summary-card-landing .summary-value {
  font-size: 1.55rem;
  letter-spacing: -0.04em;
  line-height: 1.05;
}

.landing-support-strip {
  margin-top: 2px;
}

.landing-support-head {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-end;
  flex-wrap: wrap;
}

.contact-block {
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.reference-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 16px;
}

.reference-card {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: rgba(16, 33, 53, 0.9);
}

.reference-code {
  color: var(--accent);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  font-size: 0.78rem;
  font-family: "IBM Plex Mono", monospace;
  font-weight: 700;
}

.type-badge,
.status-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 10px 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  font-size: 0.82rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.type-badge {
  background: rgba(110, 183, 255, 0.12);
  color: var(--accent);
  border-color: rgba(110, 183, 255, 0.24);
}

.status-open {
  background: rgba(110, 183, 255, 0.12);
  color: #8ec9ff;
  border-color: rgba(110, 183, 255, 0.24);
}

.status-in-progress {
  background: rgba(255, 205, 96, 0.12);
  color: #ffd887;
  border-color: rgba(255, 205, 96, 0.22);
}

.status-waiting {
  background: rgba(180, 145, 255, 0.14);
  color: #ceb6ff;
  border-color: rgba(180, 145, 255, 0.24);
}

.status-closed {
  background: rgba(124, 227, 139, 0.12);
  color: #9cf1a8;
  border-color: rgba(124, 227, 139, 0.22);
}

.check-row {
  display: flex;
  gap: 10px;
  align-items: center;
}

.check-row input {
  width: auto;
}

.meta-stack {
  display: grid;
  gap: 8px;
}

.message-entry {
  padding: 14px 0;
  border-top: 1px solid var(--line);
}

.message-entry:first-of-type {
  border-top: 0;
  padding-top: 0;
}

.message-meta,
.message-route {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  color: var(--muted);
  font-size: 0.9rem;
  font-family: "IBM Plex Mono", monospace;
}

.message-subject {
  margin: 8px 0 6px;
}

.form-split {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) 2fr;
  gap: 14px;
}

.quick-actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  text-align: left;
  padding: 12px 10px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  vertical-align: top;
}

th {
  color: var(--accent);
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.table-panel {
  overflow-x: auto;
}

@media (max-width: 720px) {
  .shell {
    width: min(100% - 20px, 940px);
    padding-top: 20px;
  }

  .hero,
  .form-panel,
  .table-panel,
  .filter-panel,
  .ticket-card,
  .detail-panel {
    padding: 18px;
  }

  .detail-grid,
  .reference-grid,
  .filter-form,
  .form-split,
  .filter-form {
    grid-template-columns: 1fr;
  }

  .filter-actions,
  .ticket-head,
  .hero-topline {
    flex-direction: column;
    align-items: flex-start;
  }

  .ticket-badges {
    justify-content: flex-start;
  }
}

.support-route-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
  margin: 22px 0;
}
.support-route-card {
  display: grid;
  gap: 9px;
  min-height: 214px;
  padding: 24px;
  border: 1px solid var(--line);
  border-radius: 22px;
  background: rgba(255, 255, 255, .9);
  color: inherit;
  text-decoration: none;
  box-shadow: 0 8px 24px rgba(0, 0, 0, .04);
  transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}
.support-route-card:hover, .support-route-card:focus-visible { transform: translateY(-3px); border-color: #9fc8f3; box-shadow: 0 16px 34px rgba(0, 113, 227, .12); outline: none; }
.support-route-icon { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 50%; background: var(--accent-soft); color: var(--accent); font-weight: 700; font-size: 1.1rem; }
.support-route-kicker { color: var(--accent); font-size: .78rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; }
.support-route-card strong { color: var(--text); font-size: 1.35rem; letter-spacing: -.03em; }
.support-route-card p { margin: 0; }
.support-route-link { margin-top: auto; color: var(--accent); font-weight: 700; }
.support-hub-footer { display: flex; align-items: center; justify-content: space-between; gap: 24px; padding: 26px 32px; }
.support-hub-footer h2 { margin-bottom: 8px; }
.support-hub-footer p { max-width: 640px; margin-bottom: 0; }
@media (max-width: 720px) { .support-route-grid { grid-template-columns: 1fr; } .support-hub-footer { align-items: flex-start; flex-direction: column; padding: 22px; } }


.cta-row {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 18px;
}

.nav-card {
  text-decoration: none;
  color: inherit;
}

.portal-topline {
  display: flex;
  gap: 12px;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
}

.portal-user {
  color: var(--muted);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.9rem;
}

.inline-form {
  margin: 0;
}

/* TomTechLab support: "inside the lab" dark theme, matching www.tomtechlab.uk. */
:root {
  color-scheme: dark;
  --bg: #05070c;
  --bg-2: #0a0e17;
  --panel: rgb(16 21 33 / 78%);
  --panel-soft: rgb(22 29 45 / 70%);
  --line: rgb(148 170 220 / 14%);
  --line-strong: rgb(148 170 220 / 26%);
  --text: #eef2fb;
  --muted: #aab4c8;
  --accent: #58d8ff;
  --accent-2: #4f8bff;
  --accent-soft: rgb(88 216 255 / 9%);
  --danger: #ff8a8a;
  --danger-soft: rgb(255 107 107 / 10%);
  --ok-soft: rgb(94 224 160 / 11%);
  --shadow: 0 30px 80px rgb(0 0 0 / 45%);
  --grad: linear-gradient(100deg, #58d8ff 0%, #4f8bff 38%, #9b7bff 72%, #ff7ac3 100%);
  --mono: ui-monospace, "SF Mono", "JetBrains Mono", Menlo, Consolas, monospace;
}

html { background: var(--bg); }
body {
  font-family: -apple-system, BlinkMacSystemFont, "SF Pro Display", "Inter", "Segoe UI", sans-serif;
  -webkit-font-smoothing: antialiased;
  background:
    radial-gradient(circle at 12% -4%, rgb(79 139 255 / 18%), transparent 30rem),
    radial-gradient(circle at 90% 8%, rgb(155 123 255 / 12%), transparent 26rem),
    radial-gradient(circle at 50% 110%, rgb(88 216 255 / 8%), transparent 34rem),
    linear-gradient(180deg, var(--bg) 0%, var(--bg-2) 100%);
  background-attachment: fixed;
  color: var(--text);
}
a { color: var(--accent); }
a:focus-visible, button:focus-visible { outline: 2px solid var(--accent); outline-offset: 4px; }
::selection { color: #fff; background: var(--accent-2); }

.shell { width: min(1040px, calc(100% - 32px)); padding: 42px 0 72px; }
.panel { border: 1px solid var(--line); border-radius: 26px; background: var(--panel); box-shadow: var(--shadow); backdrop-filter: blur(20px); }
.hero, .form-panel, .table-panel, .filter-panel, .detail-panel { padding: 32px; }
.hero { position: relative; overflow: hidden; margin-bottom: 22px; background: linear-gradient(135deg, rgb(20 28 46 / 92%) 0%, rgb(12 17 28 / 92%) 100%); }
.hero::before { content: ""; position: absolute; inset: 0 0 auto; height: 2px; background: var(--grad); opacity: .85; }
.hero-landing { padding: 42px; }
.brand, .section-kicker, .landing-mini-label, .reference-code { color: var(--accent); font-family: var(--mono); font-weight: 500; letter-spacing: .16em; }
.brand { font-size: .74rem; }
h1 { color: var(--text); font-size: clamp(2.4rem, 5vw, 4rem); letter-spacing: -.05em; line-height: 1.04; }
h2 { color: var(--text); font-size: 1.7rem; letter-spacing: -.035em; }
h3 { color: var(--text); font-family: inherit; letter-spacing: -.02em; text-transform: none; }
p, label, td { color: var(--muted); line-height: 1.6; }
.hero-intro { color: var(--text); font-size: 1.15rem; }
.hero-note { color: var(--muted); }
.hero-code, .eyebrow-chip { border-color: rgb(88 216 255 / 30%); background: var(--accent-soft); color: var(--accent); font-family: var(--mono); letter-spacing: .12em; }
.landing-aside, .detail-panel, .detail-panel-soft, .summary-card-landing { background: var(--panel-soft); border-color: var(--line); }
.landing-aside { border-radius: 22px; }
.notice { border-color: rgb(88 216 255 / 24%); background: rgb(88 216 255 / 6%); color: var(--text); }
.alert { border-color: rgb(255 107 107 / 35%); background: var(--danger-soft); color: var(--danger); }
.ticket-id { border-color: rgb(94 224 160 / 35%); background: var(--ok-soft); color: #5ee0a0; }
.ticket-form, .admin-form { gap: 18px; }
label { color: var(--text); font-family: inherit; font-weight: 600; }
input, select, textarea, button, .button-link { border-radius: 12px; border-color: var(--line-strong); background: rgb(8 12 20 / 70%); color: var(--text); font-family: inherit; box-shadow: none; }
input, select, textarea { padding: 15px 16px; font-size: 1rem; }
input::placeholder, textarea::placeholder { color: #76829a; }
input:focus, select:focus, textarea:focus { outline: 3px solid rgb(88 216 255 / 18%); border-color: var(--accent); }
button, .button-link { display: inline-flex; align-items: center; justify-content: center; min-height: 48px; padding: 12px 22px; border: 1px solid transparent; border-radius: 999px; background: linear-gradient(100deg, #4f8bff, #9b7bff); color: #fff; font-weight: 600; letter-spacing: -.01em; text-transform: none; text-decoration: none; }
button:hover, .button-link:hover, button:focus-visible, .button-link:focus-visible { transform: translateY(-1px); box-shadow: 0 10px 28px rgb(79 139 255 / 32%); }
.button-secondary { border-color: var(--line-strong); background: rgb(255 255 255 / 4%); color: var(--text); }
.ticket-card, .reference-card, .detail-block { border-color: var(--line); background: var(--panel-soft); }
.ticket-card { border-radius: 22px; }
.detail-block { box-shadow: none; }
.type-badge, .status-badge { border-color: rgb(88 216 255 / 26%); background: var(--accent-soft); color: var(--accent); text-transform: none; letter-spacing: 0; }
.status-in-progress { background: rgb(245 196 81 / 10%); border-color: rgb(245 196 81 / 35%); color: #f5c451; }
.status-waiting { background: rgb(155 123 255 / 12%); border-color: rgb(155 123 255 / 35%); color: #b9a4ff; }
.status-closed { background: var(--ok-soft); border-color: rgb(94 224 160 / 35%); color: #5ee0a0; }
th { color: var(--muted); }
th, td { border-bottom-color: var(--line); }
.portal-user { font-family: var(--mono); }
.support-route-card { background: var(--panel); }
.support-route-card:hover, .support-route-card:focus-visible { border-color: rgb(88 216 255 / 45%); box-shadow: 0 18px 40px rgb(0 0 0 / 40%), 0 0 0 1px rgb(88 216 255 / 12%); }
.support-route-link, .support-route-kicker { color: var(--accent); }
.support-route-kicker, .landing-mini-label, .section-kicker { font-family: var(--mono); font-weight: 500; }

@media (max-width: 720px) {
  .shell { width: min(100% - 32px, 940px); padding-top: 20px; }
  .hero, .form-panel, .table-panel, .filter-panel, .ticket-card, .detail-panel { padding: 22px; }
  .hero-landing { padding: 26px 22px; }
}

.portal-tabs {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 18px;
}

.portal-tab {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 10px 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  color: var(--muted);
  text-decoration: none;
  background: rgba(255,255,255,0.02);
  font-family: "IBM Plex Mono", monospace;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-size: 0.85rem;
}

.portal-tab.active,
.portal-tab:hover {
  color: var(--text);
  border-color: var(--line-strong);
  background: var(--accent-soft);
}

.ticket-card-link {
  text-decoration: none;
  color: inherit;
}

.portal-links {
  margin-top: 16px;
}

.detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

@media (max-width: 900px) {
  .detail-grid {
    grid-template-columns: 1fr;
  }

  .landing-grid,
  .summary-grid-landing,
  .detail-grid-landing {
    grid-template-columns: 1fr;
  }

  .landing-copy h1 {
    max-width: none;
  }
}

/* Customer portal usability — October 2026. */
.skip-link { position:fixed; top:8px; left:12px; z-index:100; padding:12px 18px; background:#58d8ff; color:#000; border:0; border-radius:8px; transform:translateY(-160%); }
.skip-link:focus { transform:translateY(0); }
.portal-heading { display:flex; align-items:center; justify-content:space-between; gap:24px; margin-top:24px; }
.portal-heading h1 { margin-top:0; font-size:clamp(2rem,4.5vw,3.2rem); }
.portal-heading p { max-width:620px; margin-bottom:0; }
.portal-heading .button-link { flex-shrink:0; }
.portal-stats { display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:14px; margin:0 0 22px; }
.portal-stat { display:flex; flex-direction:column; gap:8px; padding:20px 24px; border:1px solid var(--line); border-radius:18px; background:var(--panel-soft); }
.portal-stat span { color:var(--muted); font-size:.9rem; }
.portal-stat strong { color:var(--text); font-size:2rem; line-height:1.1; }
.portal-filter-panel { margin-bottom:22px; padding:24px; }
.portal-filters { display:grid; grid-template-columns:minmax(160px,2fr) minmax(130px,1fr) minmax(130px,1fr) auto; align-items:end; gap:14px; }
.portal-filters label { display:grid; gap:8px; font-size:.9rem; min-width:0; }
.portal-filters input,.portal-filters select { width:100%; box-sizing:border-box; min-height:49px; }
.portal-filters button { min-height:49px; }
.portal-results { display:flex; flex-wrap:wrap; align-items:center; justify-content:space-between; gap:12px; margin-top:16px; font-size:.9rem; }
.portal-results p { margin:0; }
.portal-results a,.portal-breadcrumb { color:var(--accent); text-underline-offset:3px; }
.portal-page .ticket-card-link { display:block; transition:border-color .15s,box-shadow .15s; }
.portal-page .ticket-card-link:hover { border-color:rgb(88 216 255 / 45%); box-shadow:0 8px 22px rgb(0 0 0 / 35%); }
.portal-page .ticket-card-link:focus-visible,.portal-tab:focus-visible { outline:3px solid var(--accent); outline-offset:4px; }
.portal-page .ticket-card h2 { font-size:1.4rem; line-height:1.35; overflow-wrap:anywhere; }
.portal-open { display:block; color:var(--accent); font-weight:600; margin-top:12px; }
.portal-empty { padding:36px 28px; text-align:center; }
.portal-empty p { max-width:560px; margin:0 auto 22px; overflow-wrap:anywhere; }
.portal-tab { font-family:inherit; text-transform:none; letter-spacing:0; font-size:.95rem; min-height:44px; box-sizing:border-box; }
.portal-tab[aria-current="page"] { color:var(--accent); border-color:rgb(88 216 255 / 45%); font-weight:700; }
.portal-user { overflow-wrap:anywhere; min-width:0; }
.portal-breadcrumb { display:inline-block; margin:22px 0 6px; padding:4px 0; }
.portal-page pre { white-space:pre-wrap; overflow-wrap:anywhere; word-break:break-word; font:inherit; line-height:1.65; }
.portal-page .message-entry { border-left:3px solid var(--line-strong); padding:18px; margin:16px 0; border-radius:0 12px 12px 0; background:var(--panel-soft); }
.portal-page .message-entry.message-customer { border-left-color:var(--accent-2); background:rgb(79 139 255 / 8%); }
.portal-page .message-meta { display:flex; flex-wrap:wrap; gap:8px 16px; color:var(--muted); font-size:.9rem; }
.portal-page .message-meta strong { color:var(--text); }
.portal-page .message-subject { color:var(--text); }
.portal-form-hint { margin:0; color:var(--muted); font-size:.9rem; line-height:1.6; font-weight:400; }
.portal-auth-panel { max-width:600px; margin:0 auto 24px; }
.portal-auth-panel .portal-links { display:flex; flex-wrap:wrap; gap:12px 24px; }
.portal-page .detail-block summary { cursor:pointer; min-height:36px; padding:6px 0; }
@media(max-width:900px) { .portal-filters { grid-template-columns:repeat(2,minmax(0,1fr)); } }
@media(max-width:600px) {
 .portal-heading { flex-direction:column; align-items:flex-start; gap:16px; }
 .portal-stats { gap:8px; }
 .portal-stat { padding:16px 12px; border-radius:14px; }
 .portal-stat span { font-size:.78rem; }
 .portal-stat strong { font-size:1.7rem; }
 .portal-filter-panel { padding:20px; }
 .portal-filters { grid-template-columns:minmax(0,1fr); }
 .portal-page .ticket-head { flex-direction:column; align-items:flex-start; }
 .portal-page .ticket-grid { grid-template-columns:minmax(0,1fr); gap:0; }
 .portal-page .message-entry { padding:14px; }
 .portal-topline .portal-user { flex-basis:100%; order:3; font-size:.9rem; }
}
@media(prefers-reduced-motion:reduce) { .portal-page * { transition:none!important; } }

.portal-filters select { -webkit-appearance:none; appearance:none; padding-right:34px; background-image:linear-gradient(45deg,transparent 50%,#aab4c8 50%),linear-gradient(135deg,#aab4c8 50%,transparent 50%); background-position:calc(100% - 19px) 50%,calc(100% - 14px) 50%; background-size:5px 5px; background-repeat:no-repeat; }

.portal-page > .ticket-card { margin-bottom:22px; }
.portal-page h1 { overflow-wrap:anywhere; }

/* Comfortable tap targets on touch screens. */
.cta-row a, .portal-links a, .support-hub-footer a, .portal-breadcrumb { display:inline-flex; align-items:center; min-height:44px; }
input[type=checkbox] { width:22px; height:22px; accent-color:#4f8bff; }